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Customer Service is our priority. We want you to love your order. To make an exchange or return please email us at hello@chewablecharm.com with your order information. Please let us know what item you would like to exchange for, or the reason for return. We will provide the return/exchange address to you in a follow up email.

 

Returns/ Exchanges 

  • We have a 30 day return policy. We can't make any returns/exchanges after 30 days.
  • All returns will be inspected to ensure item is unused and in great condition. 
  • Please email us at hello@chewablecharm.com your original order information to initiate the return/ exchange process. 
  • You must take care of the return shipping costs and the original shipping cost is non-refundable. 


Refunds

  • Once your return is received, you will receive a confirmation email.
  • Your credit will be applied to your original method of payment, within 7 business days.